Shipping policy

We strive to process and ship all orders in a timely manner, working diligently to ensure that your items are on their way to you as soon as possible. While we aim to provide reliable delivery services, please note that shipping times may vary based on a variety of factors beyond our control.

In terms of lost or damaged items during shipment to you, the factors are out of our control and within the limits of the shipping courier so please keep track of your parcel through a tracking number (as we will aim to do here as well). 

We appreciate your understanding and patience during the shipping process. Once your order has been dispatched, you will receive a notification to keep you informed. Our staff is here to assist you with any questions or concerns related to your order. Thank you for choosing us and we hope you enjoy your purchase!

Any queries feel free to reach out to imeldashorsham@gmail.com through email :)